Welcome to Ruslabli! Your privacy matters here and we make a commitment to protect your personal data. This Privacy Policy describes how we collect, store, and safeguard your data when you visit this website. By using our website, you agree to the terms outlined below.

1. What We Collect

Information is gathered through a couple of methods:

Details You Provide: These encompass your name, email address, phone number, and other details when you use our services

Automatically Collected Details: As you use our website, we gather information such as your IP address, browser type, and device details in an effort to enhance our services.

Children's Information: Our website does not cater to children under 13, and we do not knowingly gather their information. We will remove such information once we find it.

2. How We Use Your Information

We collect your data for:

• Enhancing your shopping experience
• Replying to customer queries
• Sending you updates and special offers (only if you choose to opt-in)
• Keeping our website secure and combating fraud

3. Sharing Your Information

We do not sell your personal data. We may, however, share information with:

• Reputable partners (like payment processors and delivery companies) to complete your order
• Hong Kong legal authorities if compelled by law or to uphold our rights

4. Your Rights Under the PDPO

According to the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, you are entitled to:

• Access your personal data
• Correct factual inaccuracies
• Opt out from marketing communications
• Request us to remove your data, as appropriate

5. Cookies and Tracking

We place cookies on your device to make your browsing experience better. You can disable cookies in your browser settings, although this might limit website functionality.

6. Keeping Your Information Safe

We undertake reasonable security to safeguard your data, but nothing is 100% secure. In case there is a perceived security breach, please inform us immediately.

7. Changes to This Policy

We may alter this Privacy Policy from time to time. Such changes will be published on this page with the new effective date.

8. Contact Us

If you would like to raise any questions relating to this Privacy Policy, kindly contact us on [email protected].

Thank you for relying on Ruslabli for pet wellness solutions!